Privacy Policy

1. Information We Collect

Information You Provide Directly

• Account information: name, email address, username, password, billing address, and payment information provided during registration or subscription
• TradingView username for granting access to invite-only indicators
• Communication data when you contact us via email, support tickets, or social media
• Feedback and survey responses

Information Collected Automatically

• Usage data: pages visited, features used, click patterns, time spent, navigation paths
• Device information: IP address, browser type/version, operating system, device type, unique identifiers
• Log data: access times, referring URLs, exit pages, error logs
• Approximate geographic location based on IP address
• Data collected through cookies and similar tracking technologies

Information from Third Parties

• Payment processors (transaction verification, fraud prevention, billing information)
• Analytics providers (aggregated usage statistics)
• TradingView (account verification for indicator access)

2. How We Use Your Information

• Provide, operate, maintain, and improve our Services
• Process transactions and manage your subscription
• Grant access to purchased indicators and tools
• Verify your identity and TradingView account
• Send transactional communications (receipts, account updates, service announcements)
• Respond to your inquiries and support requests
• Analyze usage patterns and trends to improve our Services
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with applicable laws, regulations, and legal processes

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

• Service Providers — payment processors, cloud hosting, email services, analytics, and support platforms contractually obligated to protect your data
• Legal Requirements — when required by law, court order, or to protect rights, property, or safety
• Business Transfers — in the event of a merger, acquisition, or sale of assets (you will be notified)
• With Your Consent — for purposes not covered by this policy
• Aggregated / De-Identified Data — anonymized data that cannot reasonably identify you

4. Cookies and Tracking Technologies

• Essential Cookies — necessary for website functionality, authentication, and security; cannot be disabled
• Performance Cookies — help us understand how visitors interact with our website (anonymous)
• Functional Cookies — enable enhanced functionality and personalization

You can manage cookies through your browser settings. Disabling certain cookies may affect site functionality. Our website does not currently respond to browser “Do Not Track” (DNT) signals.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete personal information
• Delete your personal information, subject to legal exceptions
• Portability — receive a copy of your data in a structured, machine-readable format
• Opt-Out of marketing communications at any time
• Withdraw Consent for data processing

To exercise any of these rights, contact us at TradingDecisionsLab@gmail.com. We may verify your identity before processing your request.

6. State-Specific Privacy Rights

California Residents (CCPA/CPRA)

You have the right to know what personal information we collect and why, to request deletion or correction, to opt out of the “sale” of personal information (note: we do not sell personal information), and to non-discrimination for exercising your rights.

Virginia, Colorado, Connecticut, and Utah Residents

You have rights to access, correct, and delete personal data, data portability, and to opt out of targeted advertising or profiling for significant decisions.

Nevada Residents

You may opt out of the sale of personal information. We do not sell personal information.

7. Data Security

• Encryption of data in transit (SSL/TLS) and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection practices
• Access limited to personnel with a legitimate business need

No method of transmission over the internet is 100% secure. You transmit information to us at your own risk and are responsible for maintaining the security of your account credentials.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.

9. International Data Transfers

Trading Decisions Lab is based in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States. By using our Services, you consent to this transfer. We take appropriate measures to ensure your information receives adequate protection.

10. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If you believe your child has provided us with personal information, contact us immediately at TradingDecisionsLab@gmail.com and we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those services. We are not responsible for their privacy practices and encourage you to review their respective privacy policies.

12. Data Breach Notification

In the event of a data breach affecting your personal information, we will promptly investigate, take steps to contain the breach, and notify affected individuals and regulatory authorities as required by applicable law.

13. Changes to This Policy

We may update this Privacy Policy at any time. Material changes will be communicated by posting a prominent notice on our website or by emailing the address associated with your account. Your continued use of our Services after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information: